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Quality Assurance in Service Delivery

The future of Stress Free & Serene Events Limited depends on our ability to provide customers with products and services that consistently meet or exceed their expectations.

Our team is fully committed to providing quality products and services.

We also have code of ethics for the team, Standard Operating procedures (SOP’s) to be followed

We strive towards achieving the following values:

  • To provide our customers with services and products of the highest quality that meet agreed specifications and deadlines through fully understanding their needs and our capability to meet them
  • To minimize all forms of loss and wastage through planned and systematic control of all our activities, resulting in increased benefits for all stakeholders.
  • Strive to satisfy and delight our clients as the most important stakeholders in our business.
  • Creating ongoing winning partnerships, with suppliers being our allies in serving the interests of our clients
  • To develop individual skills, self-discipline and a true sense of self –worth of all team members. Our success is dependent upon the collective energy and intelligence of our team members. We strive to create a work environment where motivated team members can flourish and succeed to their highest potential. We appreciate effort and reward excellence.

The services provided by Stress Free & Serene Events Limited are based on a concept of reliability, quality and value for money.

Our values stem from respect and integrity, superior service, customer satisfaction, ethics and discipline.

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